Automated Playbooks That Save At-Risk Accounts.
GainTrace rescue playbooks are automated response workflows that trigger the moment a health score drops. Launch coordinated actions across CS, Support, and Slack in under 60 seconds to save at-risk accounts.
From risk signal to coordinated rescue in under 60 seconds
Every at-risk account gets a coordinated, measured response automatically.
Playbooks for Every Risk Pattern
Onboarding stall, usage decay, support spike, champion departure, payment failure: pre-built templates for the most common risk patterns. Customize or use as-is.
Capability 01
Multi-Source Orchestration
A single risk signal triggers an orchestration sequence: automated CS email, in-app product nudge, Slack alert to the AM, and a CRM task for the CSM, all delivered simultaneously.
Capability 02
Know Which Interventions Actually Work
Track save rate, response rate, and time-to-resolution for every playbook. Double down on what works, retire what doesn't. Build a rescue playbook library that improves over time.
Capability 03
Rescue Benchmarks
The cost of slow rescue
Coordinated
turn at-risk signals into a clear rescue plan
Automated playbooks
Real-time
go from risk signal to coordinated rescue
Triggered workflows
12+
pre-built rescue playbook templates
GainTrace Library
14 days
industry average to respond to manual alerts
RevOps Workflow Report
“With GainTrace, an at-risk alert is no longer a reminder for someone to do something later. When an account goes red, a coordinated rescue playbook fires automatically instead of waiting on manual follow-up.”
Coordinated
automated rescue playbooks
Real-time
from risk signal to action
Live in Weeks, Not Quarters
No engineering resources needed. Average setup: 2 weeks.
Connect
Link your CRM, product analytics, billing, and support tools via no-code connectors.
Configure
Select from pre-built rescue playbook templates or build your own. Set the risk thresholds that trigger each playbook.
Rescue
When risk fires, GainTrace executes the playbook automatically: CS email, in-app message, Slack alert, CRM task, support heads-up in one coordinated action.
FAQ
Common questions
Everything you need to know before switching.
What risk patterns trigger rescue playbooks?
How does GTM Orchestration differ from standard alerts?
Can we track which playbooks are actually saving accounts?
How long to set up rescue playbooks?
What's the pricing model?
Every at-risk account deserves a fighting chance.
Stop hoping your CSMs check their dashboards. Let GainTrace coordinate the rescue.
Free to start · no credit card required.