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Early access opening Q2 2026 · 40% off forever for waitlist members

The AI cheat code for SaaS revenue

Know exactly who to close, who to upsell, and who to stop churning. Your product usage, billing, and support data — unified into one automated AI revenue engine.

847 of 1,000 early access spots claimed

The Problem

Your Product Usage Signals Are Scattered.
Your Revenue Is Suffering.

Buyer intent data lives in four tools, three teams, and zero shared context. Without signal-based selling, at-risk accounts slip through until it's too late to save them.

Built for product led growth and product led sales teams at B2B SaaS companies

MixpanelAmplitude

Product Usage Signals

Login frequency dropped 40% last month, a clear churn risk signal. But nobody flagged it because product usage data lives in a different dashboard than sales.

Mixpanel•Amplitude
StripeChartMogul

Revenue Data

Three failed payments and a downgraded plan. Clear buyer intent signals your customer success team never saw until the account was already gone.

Stripe•ChartMogul
SalesforceHubSpot

Sales Data

A renewal is 30 days out with zero executive engagement, but customer success and revenue operations are looking at different screens with no shared signals.

Salesforce•HubSpot
IntercomZendesk

Support Data

Five escalation tickets in two weeks and NPS tanking, but support doesn't know this account is up for a $120K renewal.

Intercom•Zendesk

Net Revenue Retention Benchmarks

Revenue leaks you can't afford to ignore

$1.6T

lost to churn annually in SaaS

Recurly Research

67%

of churn is preventable with early signals

Gainsight

5X

cheaper to retain than acquire

Harvard Business Review

14

days: average warning window before churn

ProfitWell

Early Access

Stop guessing. Start seeing.

Founder pricing — 40% off forever — for the first 1,000 waitlist members.

FAQ

Common questions

What is a product led sales tool?
A product led sales tool converts product usage signals into sales intelligence. Instead of relying on form fills or cold outreach, it monitors how prospects and customers actually use your product: identifying buyer intent, scoring product qualified leads (PQLs), and surfacing expansion revenue opportunities. GainTrace is a product led sales tool built for B2B SaaS teams running product led growth motions.
How does GainTrace help reduce churn with product data?
GainTrace acts as a churn prediction tool for SaaS by correlating product usage signals (declining logins, feature abandonment, reduced session depth) with support sentiment and billing data. This cross-signal AI scores churn risk 14 days before cancellation, giving customer success teams time to trigger automated rescue playbooks. Teams typically see 30-40% reduction in preventable churn.
How do you identify expansion revenue opportunities?
GainTrace monitors product usage signals that indicate a customer is outgrowing their plan: hitting usage limits, activating advanced features, adding team members, or increasing API calls. These signals are scored as product qualified leads (PQLs) for expansion, so sales teams can reach out with the right offer at exactly the right moment, turning customer success into revenue growth.
What is signal-based selling and how does GainTrace enable it?
Signal-based selling replaces gut-feel outreach with data-driven sales actions triggered by real buyer intent data. GainTrace unifies product usage signals, support tickets, billing events, and CRM data into a single AI-scored timeline. When signals indicate a customer is ready to expand or at risk of churning, the right playbook fires automatically. It's AI sales intelligence for SaaS that bridges customer success and revenue operations.
What are good net revenue retention benchmarks for SaaS in 2026?
Top-quartile B2B SaaS companies target 120%+ net revenue retention (NRR) in 2026. Median performers sit around 105-110%, and anything below 100% signals net contraction. Best-in-class product led growth companies with strong expansion motions often exceed 130% NRR. GainTrace helps teams improve NRR by surfacing both churn risks and expansion signals from product usage data in real time.
How is customer success different from revenue operations?
Customer success focuses on adoption, retention, and expansion for existing customers. Revenue operations (RevOps) aligns sales, marketing, and CS systems to optimize the full revenue lifecycle. The gap between them, where CS insights don't reach sales and product data doesn't reach either, is where revenue leaks. GainTrace bridges customer success and revenue operations by unifying all signals into one shared intelligence layer.
When does GainTrace launch and how does pricing work?
GainTrace launches Q2 2026 with usage-based pricing tied to the number of tracked accounts. We're building the best customer success platform for SaaS startups: affordable and fast to deploy. Waitlist members lock in founder pricing (up to 40% off) for life. No ETL, no SQL, no data engineering required to get started.