# GainTrace

> AI-powered revenue intelligence platform for B2B SaaS

GainTrace is a product led sales tool that unifies product usage signals from 20+ data sources into one customer intelligence layer. It scores product qualified leads (PQLs), predicts churn 14 days before cancellation, and automates customer success playbooks.

## What GainTrace Does

- **Signal Intelligence**: Connects product analytics (Mixpanel, Amplitude), CRM (Salesforce, HubSpot), billing (Stripe, ChartMogul), and support (Intercom, Zendesk) into a single AI-scored customer timeline
- **Churn Prediction**: Correlates product usage drops with support sentiment and billing signals to flag at-risk accounts 14 days before cancellation
- **Product Qualified Lead Scoring**: Identifies expansion revenue opportunities by tracking usage patterns that indicate a customer is outgrowing their plan
- **Customer Success Automation**: Triggers rescue playbooks (CSM alerts, personalized offers, check-in calls) and upsell playbooks based on real-time signals

## Who It's For

B2B SaaS companies running product led growth and product led sales motions. Revenue teams, customer success managers, and sales leaders who need to act on buyer intent data instead of gut feel.

## Key Concepts

- **Revenue intelligence platform for B2B**: Software that unifies all customer signals (product, sales, support, billing) to protect and grow revenue
- **Signal-based selling**: Data-driven sales actions triggered by real buyer intent data, replacing gut-feel outreach
- **Product usage signals for sales**: Behavioral data from product analytics that indicates buying intent, churn risk, or expansion readiness
- **Net revenue retention (NRR)**: The percentage of recurring revenue retained from existing customers, including expansion and contraction. Top-quartile B2B SaaS targets 120%+ NRR in 2026
- **Product qualified leads (PQLs)**: Leads scored by product usage behavior rather than marketing attribution, indicating readiness to buy or expand

## How It Works

1. **Connect your tools** — Plug in Stripe, HubSpot, Intercom and 20+ tools. GainTrace maps every product usage signal into one live customer graph. No ETL, no SQL.
2. **Score churn risk and PQLs** — AI cross-references product usage drops with billing disputes and support sentiment. Patterns no single tool can see alone.
3. **Act with automated playbooks** — When risk spikes, rescue playbooks fire automatically: CSM alerts, personalized offers, check-in calls. Expansion signals trigger upsell playbooks.

## Links

- Homepage: https://gaintrace.com
- Blog: https://gaintrace.com/blog
- Waitlist: https://gaintrace.com/#cta
- Full LLM context: https://gaintrace.com/llms-full.txt

## Status

Launching Q2 2026. Waitlist members lock in founder pricing (up to 40% off) for life.